FAQs

1. Will I need to go through credit checks?

Yes, you still have to. Credit check is a part of the application process regardless of the provider. Nevertheless, each company has different criteria when it comes to credit checks. You don't have to worry about this because we will only direct you to the ones you are most like be qualified. Thus, saves your time and effort.



2. Can I apply for the latest mobile phones?

Of course, you can. You can still apply for the latest iPhone, but we cannot guarantee your application will be approved. Applying for high-end gadgets with your bad credit status can be risky and this could also mean you are up for a big chance of getting rejected.

If your goal is to own a high-end gadget given your credit status, the best way to attain this is to have your credit fixed and for now, try applying for low-end gadgets. Since these low-end gadgets are way cheaper, mobile companies are more likely to approve your application.



3. Will I get to keep my phone number?

That's guaranteed. You just have to notify your current provider for assistance on how to port your number to your new network. You'll be given a Porting Authorisation Code (PAC), composed of 9-digit code that you should supply to your new network provider once the transfer is administered.



What if I don't want my phone to be replaced with a new one?

Not a problem at all. If you already own a phone and having second thoughts of getting a new one, then you can apply for Sim Only contracts instead. These contracts are way cheaper and you'll be easily approved since there is no mobile phone involved.



4. What's the benefit I could get if I apply online instead of visiting the provider directly?

You can actually save a lot of your precious time if you apply with us. This is what we are good at-- finding the right deals for you. We at Munted Phones specialize in scouting out the best and freshest contract phones perfect for our customers. We have carefully studied the market and we understand your needs, especially your credit ratings.

We don't just help you get the best deal; we also have established relationship with the top providers. The good thing about this is that we can give offers exclusively for you.

5. Do I have to pay to avail your services?

No. Our services are free of charge. We will never require any kind of payment or charge you with service fees and whatnots.

6. Can you guarantee that my application will be accepted?

As we have pointed out, we don't make promises we can't keep. You have to understand that each case is unique. Moreover, each provider has different set of criteria. The approval of your application will be dependent on the company's discretion. Our job is to point out the perfect deal for you, not to mention the continuous research we conduct to strengthen our strategies.